Information we collect
When you place an order, Stripe collects the contact, shipping, product, and payment information needed to complete your purchase. We may receive order and delivery details from Stripe, along with basic technical information needed to operate and secure the website.
How we use it
We use your information to process and deliver orders, manage subscriptions, provide customer support, moderate customer reviews, prevent misuse, and meet legal obligations. Review email addresses are kept private; only an approved display name, rating, flavour, review text, and review date may appear publicly. We do not sell your personal information.
Website analytics
We use Cloudflare Web Analytics to understand aggregate website traffic and performance, including visits, pages viewed, approximate country, referring website, device type, browser, operating system, and page-load performance. Cloudflare Web Analytics is designed not to collect or use visitors’ personal data or track individual visitors across unrelated websites.
Consent and choices
Placing an order gives us consent to use the information for that purchase and, for subscriptions, future renewals. We will ask separately before sending optional marketing. You may withdraw consent, subject to legal or operational requirements, by contacting us.
Service providers
We use service providers to host this website, deliver contact-form messages, and fulfill orders. Stripe processes payments under its own privacy terms; Foam & Fuel Coffee does not receive or store complete card details.
Retention and safeguards
We keep information only as long as reasonably necessary for orders, customer service, fraud prevention, and legal records. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Access and correction
You may ask to access or correct your personal information, or raise a privacy concern, through our contact form or by emailing foamandfuelcoffee@outlook.com. We may need to verify your identity before responding.
Contact
Foam & Fuel Coffee
foamandfuelcoffee@outlook.com
+1 647 915 9764